Terms and Condition
Ordering
By placing an order with X-TraLite, you agree to these terms and conditions. All orders are subject to acceptance by X-TraLite.
Prices
All prices listed on our website are in Australian dollars and include applicable taxes. Prices are subject to change without notice, and we reserve the right to correct any errors.
Availability and Cancellation
All products are subject to availability. If an item is out of stock, we will notify you as soon as possible. You may cancel your order at any time before it has been shipped. If your order has already been processed, cancellation may incur a fee.
Shortage and Damages
If you receive an order that is short or damaged, please contact us within 48 hours of receipt. We may require photographs of the damage for our records. X-TraLite is not responsible for shortages or damages reported after this period.
Return of Goods for Credit, Refund, or Exchange
Customers may return items within 30 days of purchase for a refund, exchange, or store credit, provided they are in original condition and packaging. Please refer to our Return Policy for specific instructions and conditions.
Liability and Maintenance Guarantee
X-TraLite is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. We offer a maintenance guarantee for specific products, which will be detailed on the product page or warranty information.
Errors or Omissions
While we strive for accuracy, errors or omissions may occur in product descriptions, pricing, and availability. X-TraLite reserves the right to correct such errors at any time without prior notice.
Ownership and Risk
Ownership of the goods passes to you upon full payment. The risk of loss or damage to the goods transfers to you upon delivery.
Personal Property Securities Act
By agreeing to these terms, you acknowledge and agree that X-TraLite may register a security interest in the goods supplied under these terms, in accordance with the Personal Property Securities Act.
Description of Products
All product descriptions are provided for your convenience. X-TraLite makes no warranties as to the accuracy or completeness of these descriptions.
Force Majeure
X-TraLite is not liable for any failure to perform our obligations under these terms if such failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, or government actions.
Compliance
You agree to comply with all applicable laws and regulations regarding your use of our products and services.
Disputes and Governing Law
These terms and conditions are governed by the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.
By using our website and placing an order, you acknowledge that you have read, understood, and agree to these terms and conditions.